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Evidence Guide: ICTICT412 - Coordinate and maintain ICT work teams

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

ICTICT412 - Coordinate and maintain ICT work teams

What evidence can you provide to prove your understanding of each of the following citeria?

Establish team

  1. Select and identify suitable team members for a particular project or problem
  2. Secure agreement from appropriate persons for release of team members
  3. Identify the type of work team
  4. Determine time allocation for team members to suit team operations or nature of the project or problem
  5. Define team and individual responsibilities
  6. Define how team performance will be measured
Select and identify suitable team members for a particular project or problem

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Secure agreement from appropriate persons for release of team members

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify the type of work team

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine time allocation for team members to suit team operations or nature of the project or problem

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Define team and individual responsibilities

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Define how team performance will be measured

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Coordinate team

  1. Clarify and plan tasks in consultation with the team
  2. Allocate tasks appropriately
  3. Determine and apply motivational factors
  4. Represent the team at meetings
  5. Work with team members to manage interpersonal conflict
Clarify and plan tasks in consultation with the team

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Allocate tasks appropriately

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine and apply motivational factors

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Represent the team at meetings

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Work with team members to manage interpersonal conflict

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Conduct team activities and review team performance

  1. Regularly review team performance against objectives and take corrective action where necessary
  2. Regularly communicate with the team on policies, plans and other matters affecting the team
  3. Seek the input of team members during the decision making process
  4. Consult the team regarding proposed workplace changes and improvements to processes
  5. Recognise team and individual achievement
  6. Validate team objectives against targets
  7. Determine ongoing nature of the team and either disband, select new objective, incorporate new team members or change team profile
Regularly review team performance against objectives and take corrective action where necessary

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Regularly communicate with the team on policies, plans and other matters affecting the team

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Seek the input of team members during the decision making process

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Consult the team regarding proposed workplace changes and improvements to processes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Recognise team and individual achievement

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Validate team objectives against targets

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine ongoing nature of the team and either disband, select new objective, incorporate new team members or change team profile

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Establish team

1.1 Select and identify suitable team members for a particular project or problem

1.2 Secure agreement from appropriate persons for release of team members

1.3 Identify the type of work team

1.4 Determine time allocation for team members to suit team operations or nature of the project or problem

1.5 Define team and individual responsibilities

1.6 Define how team performance will be measured

2. Coordinate team

2.1 Clarify and plan tasks in consultation with the team

2.2 Allocate tasks appropriately

2.3 Determine and apply motivational factors

2.4 Represent the team at meetings

2.5 Work with team members to manage interpersonal conflict

3. Conduct team activities and review team performance

3.1 Regularly review team performance against objectives and take corrective action where necessary

3.2 Regularly communicate with the team on policies, plans and other matters affecting the team

3.3 Seek the input of team members during the decision making process

3.4 Consult the team regarding proposed workplace changes and improvements to processes

3.5 Recognise team and individual achievement

3.6 Validate team objectives against targets

3.7 Determine ongoing nature of the team and either disband, select new objective, incorporate new team members or change team profile

Required Skills and Knowledge

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Establish team

1.1 Select and identify suitable team members for a particular project or problem

1.2 Secure agreement from appropriate persons for release of team members

1.3 Identify the type of work team

1.4 Determine time allocation for team members to suit team operations or nature of the project or problem

1.5 Define team and individual responsibilities

1.6 Define how team performance will be measured

2. Coordinate team

2.1 Clarify and plan tasks in consultation with the team

2.2 Allocate tasks appropriately

2.3 Determine and apply motivational factors

2.4 Represent the team at meetings

2.5 Work with team members to manage interpersonal conflict

3. Conduct team activities and review team performance

3.1 Regularly review team performance against objectives and take corrective action where necessary

3.2 Regularly communicate with the team on policies, plans and other matters affecting the team

3.3 Seek the input of team members during the decision making process

3.4 Consult the team regarding proposed workplace changes and improvements to processes

3.5 Recognise team and individual achievement

3.6 Validate team objectives against targets

3.7 Determine ongoing nature of the team and either disband, select new objective, incorporate new team members or change team profile

Evidence of the ability to:

establish and coordinate teams to meet objectives

prioritise work schedules to meet organisational guidelines

provide leadership and guidance to others in the application and planning of project tasks

review the performance of the team.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

outline business planning processes relevant to the development of information and communications technology (ICT) business solutions, such as when delegating responsibility and authority

outline team-building techniques

outline the principles of effective communication

outline change management systems

identify the client business domain

describe conflict resolution practices

outline current business practices relating to preparing reports

identify the general features and capabilities of current industry accepted hardware and software products

identify information gathering techniques

identify workplace health and safety (WHS) requirements relating to work safety, environmental factors and ergonomic considerations

outline principles of equal employment opportunity (EEO) and anti-discrimination

identify relevant quality assurance practices.